Hugzilla

At RawrWare, all sales are final. We currently do not accept returns or exchanges.

If an item arrives damaged, defective, or incorrect, we may offer one of the following resolutions at our discretion:

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  Store credit for the value of the item
  
• 
  Partial refund to the original payment method
  

Store credit can be used on any future purchase and will be delivered digitally.

Please note:

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  Claims submitted after 48 hours of delivery may not be eligible for compensation
  
• 
  Shipping delays caused by carriers are outside of our control and are not eligible for refunds

Orders may be canceled within 4 hours of purchase. After this window, orders are automatically processed and cannot be modified or canceled.

Our team reviews each case individually to ensure fair resolutions while maintaining product quality and customer satisfaction.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location.